8999ber Privacy Policy Your Information Is Protected

Last Updated: January 2026

This privacy policy applies to all services and operations of the 8999ber platform. By using our website, you are considered to have agreed to the terms described in this policy. Please read this policy carefully.

As Bangladesh's online casino and sports betting platform, 8999ber places the highest importance on the privacy of our users. We believe that every player's personal information is their own asset, and protecting that information is our ethical responsibility. In this policy, we have explained in detail what types of information are collected, why they are collected, how they are used, and what steps we take to keep your information secure.

Data Collection and Use

1. What Information We Collect

When registering on the 8999ber platform and using our services, we may collect the following types of information:

Personal Identification Information: Full name, date of birth, national ID or passport number (for age verification), mobile phone number, and email address.
Financial Information: bKash, Nagad, or Rocket account numbers, bank account details, and transaction history — solely for processing deposits and withdrawals.
Account Information: Username, password (stored in encrypted form), preference settings, and gaming history.
Technical Information: IP address, browser type and version, device information, operating system, and browsing behavior on the site.
Communication Information: Messages sent to our support team via live chat or email, and their content.

2. Purpose of Data Collection

Collected information is used only for the following legitimate purposes:

Creating accounts, verification, and managing the secure login process.
Processing deposit and withdrawal transactions.
Providing and managing bonuses, rewards, and promotional offers.
Ensuring responsible gaming and completing age verification where applicable.
Preventing fraud, money laundering, and illegal activities.
Providing customer support and resolving technical issues.
Improving platform performance and user experience.
Sending notifications and updates about relevant services (based on consent).

3. Cookies and Tracking Technologies

The 8999ber website uses cookies and similar technologies. Cookies are small data files stored on your device that help our site operate more effectively.

We primarily use the following types of cookies:

Essential Cookies: For maintaining login sessions and ensuring the core functionality of the site.
Functional Cookies: For remembering your language and preference settings.
Analytical Cookies: For analyzing site visit statistics and user behavior.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.

4. Sharing Information with Third Parties

8999ber never sells your personal information or transfers it to third parties for commercial purposes. Information may be shared in the following limited cases:

Payment Processors: Only the necessary information to complete transactions via bKash, Nagad, Rocket, and bank transfers.
Technology Service Providers: Companies providing secure hosting, data storage, and cybersecurity services — only under contractually agreed confidentiality terms.
Legal Obligations: Where required to comply with a legitimate request from authorities or a court order.
Fraud Prevention: Assisting relevant investigative bodies in cases of serious suspected activity.

Outside these circumstances, none of your information will be shared with any third party.

Data Protection and Your Rights

5. Data Protection Methods

To ensure the security of your information, 8999ber has implemented a multi-layered security system:

SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, which guards information against unauthorized access.
Password Protection: All passwords are stored as encrypted hashes — no staff member can ever see your password.
Two-Factor Authentication: OTP verification as an additional security layer when logging into your account.
Firewall and Intrusion Detection Systems: The platform is under continuous network monitoring.
Regular Security Audits: Periodic cybersecurity reviews to identify technical vulnerabilities.
Access Controls: Only authorized staff can access information within the necessary limits.

We follow industry-standard best practices and regularly upgrade our security systems to keep pace with advances in technology.

6. Data Retention Period

8999ber retains your personal information only for as long as necessary. The general rules are:

All account information is retained while the account remains active.
Financial transaction records may be retained for a defined period after account closure for audit and legal purposes.
Information related to fraud investigations is retained until the investigation is concluded.
Customer service communication records are retained for a reasonable period after the issue is resolved.

After the defined period, information is securely deleted or stored using secure archiving methods.

7. Your Rights

As a user of the 8999ber platform, you have the following rights regarding your own information:

Right to Access: You may contact us to find out what types of information we hold about you.
Right to Rectification: You may request correction of any inaccurate information in your account.
Right to Erasure: You may request deletion of your information in certain circumstances, though this right may be limited where legal and regulatory obligations apply.
Right to Restrict Processing: You may request that the processing of your information be restricted in certain cases.
Right to Withdraw from Marketing Communications: You may request to stop receiving promotional emails or notifications at any time.
Right to Lodge a Complaint: If you are dissatisfied with how your information is managed, you may file a formal complaint with our support team.

To exercise any of the above rights, contact our support team via 24/7 live chat or by email at [email protected].

Special Provisions and Policy Changes

8. Protection of Minors' Information

8999ber is a 21+ platform and we strictly prohibit use by minors. Age verification is mandatory during the registration process. If we become aware that a user is under 21, that account will be closed immediately and all associated information will be securely deleted.

If parents believe their child is using this platform, please contact us immediately.

9. Steps to Take in Case of a Security Breach

If we have reason to believe that the security of your information has been compromised, 8999ber will take the following steps:

An investigation will be launched with the highest priority as soon as the incident is identified.
Affected users will be notified as quickly as possible.
Immediate technical measures will be taken to limit damage.
Accounts may be temporarily suspended where necessary to ensure protection.
System improvements will be made to prevent similar incidents in the future.

If you notice any suspicious activity on your account, please inform our 24/7 live chat support immediately.

10. Changes to the Privacy Policy

8999ber reserves the right to change, amend, or update this privacy policy at any time. When significant changes are made to the policy:

The new version will be published on this page of the website, and the date of the update will be noted at the top of the page.
Registered users will receive a notification via their registered email or through live chat.
Continued use of the platform after any changes will be considered as your agreement to the new policy.

We advise you to visit this page regularly and read the latest policy.

11. Responsible Gaming and Data Privacy

8999ber is deeply committed to responsible gaming. We may use information about your gaming behavior to take protective measures where needed, such as:

Identifying risky gaming patterns and providing necessary support.
Helping to activate responsible gaming tools such as self-exclusion or setting deposit limits.
Temporarily or permanently closing an account at the user's request.

This use of information is solely for your protection and is never used for marketing or selling data to third parties. For more details, visit our Responsible Gaming page.

Contact Us

If you have any questions, concerns, or requests regarding your information and this privacy policy, our dedicated support team is always ready to help. At 8999ber, we provide service in Bengali and treat every privacy-related request with the highest importance.

Send a Privacy Request

Contact our support team for any questions, including requests to view, correct, or delete your information.

Contact Us via Live Chat

Email us: [email protected] | Available 24 hours a day, 7 days a week

Related Pages: Terms and Conditions | Responsible Gaming | About Us | FAQ